executive assistant courses online

5 online courses every Executive Assistant should take

Online Executive Assistant Classes and Courses

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Online Courses for Aspiring Executive Assistants

The following overviews describe some commonly offered online courses for aspiring executive assistants.

  • Introduction to Customer Service Course: This course focuses on the basic skills necessary for effective customer service. Emphasis is given to proper responses to customer requests, conflict resolution and basic negotiation skills. Students may participate in role-play sessions and labs that offer real-life experiences in an office environment.
  • Introductory Keyboarding Course: Students with limited touch-typing skills have an opportunity to familiarize themselves with computer-aided typing while developing proper keyboarding skills and increasing speed and accuracy. Classes may also introduce fundamental word processing techniques for preparing letters, reports and presentations. This course is recommended at the start of a program.
  • Word Processing Applications Course: Instructors introduce students to the current software applications and methods used to enter, design, revise and print office documents, such as letters, contracts, reports and presentations. Classes begin with advanced word processing skills, including the use of templates, macros and mail-merge functions. Students often produce a portfolio of their work as a final project.
  • Spreadsheet Applications Course: This introductory course on spreadsheet and chart preparation focuses on Microsoft Office Excel software. Classes cover beginning through advanced Excel functions, including graph analysis, hotkeys and formulas. Students learn typical financial terminology while creating, formatting and editing business spreadsheets and graphs.
  • Effective Business Communications Course: Students learn to communicate well in business situations. They train in the art of effective oral and written messages, including e-mail, memos, letters and reports. Students may be asked to prepare individual and group oral presentations. Prerequisites to this course may include introductory word processing and keyboarding classes.
  • Professional Office Skills Course: This course presents techniques useful for developing a professional image and the people, time management and communication skills essential for successful office administration and support. Topics may include proper business attire, business ethics, conflict management and organizational dynamics. The course may be offered in the latter portion of an office administration certificate program.
  • Office Management Course: In this course, students learn basic management skills for an office setting. Coursework may include staff recruitment and retention best practices, employee motivation techniques, and an overview of laws that apply to office management and personnel.
  • Project Management Course: This course breaks down the basics of project management at every step of the process, including planning and calendaring, cost estimation and event planning. Students are also trained to look for ways to minimize risk and maximize work efficiency.
  • Finance Course: In this course, students are trained to read and interpret financial statements, and to use the information to assess an organization’s financial strengths and weaknesses. Other topics of study include accounting, budget preparation and financial ratios.

Program Information

Executive assistant classes are offered online through certificate, diploma and associate’s degree programs in office administration. Students learn about customer service, handling correspondence, preparing documents and managing filing systems, and some programs require students to complete a final project.

Most online executive assistant courses require that students have basic computer skills and resources such as current word processing and spreadsheet programs. Additional software may be required by some courses.

Within certificate, diploma and undergraduate degree programs in office administration, aspiring executive assistants can get the basic business and technological training they need for career success.Next: View SchoolsLink to this page

Administrative Assistant or Secretary Guide

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Business Administration — Executive Assistant Diploma

With an emphasis on strong interpersonal and communication skills, graduates are ready for a role as an executive assistant.

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Explore This Program

Program Overview

Executive assistants manage office duties and support an organization executive in their work. With our Business Administration – Executive Assistant Diploma Program, you’ll learn all the skills you need to become an invaluable asset to executives across all industries.

  • Gain the knowledge and tools to communicate effectively and professionally in the workplace
  • Learn to perform functions common to all Microsoft Windows applications including Word, Excel, and PowerPoint

Formats Available

This online program is also taught on-campus. Select a campus below for more information.OnlineCURRENTLY VIEWINGCampus Go to campus Calgary Edmonton 

Program Details

Quick Facts

computer

Format:

Online Learningclock

Duration:

36 Weeks, < 1 Yearsuitcase

Practicum:

4 Weeks
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Admission Requirements

Our admissions agents can work with you to ensure you meet the program’s criteria. This program is not currently open to International Students. Need advice? A Student Admissions Advisor is here to support you.CONTACT ADMISSIONS

Next Start Dates

We accept new students into this program regularly at specified start dates. All Robertson Online courses are hosted on Brightspace, our online-learning hub. When you enroll, you’ll access your course materials, hand in assignments and connect with your instructors and peers through the online tool.

Online — RemoteJanuary 11, 2021APPLY TODAY

New start dates are being released all the time. Contact us for more dates.

Live near a Robertson campus? This course is also delivered on-campus.
Click here to learn more.

Topics of Study

Administrative Office Procedures – 20 Hours
MS Office Applications – 80 Hours
Keyboarding – 20 Hours
Business Communications – 60 Hours
Customer Service – 20 Hours
Career Preparation – 40 Hours
Introduction to Human Resources – 20 Hours
Intro to Business – 40 Hours
Organizational Behavior – 80 Hours
Event Management – 60 Hours
Business Writing – 80 Hours
Executive Management – 80 Hours
Employment Legislation – 20 Hours

Online Learning

Study Anywhere
You choose where you learn. Robertson Online offers flexible courses that give you the freedom to study where, when and how it works best for you. You’ll stay up-to-date with weekly assignments and quizzes on Brightspace, so you won’t fall behind.

Instructor Support
Learn from industry professionals who bring real-life experience and insight into the classroom. You’ll have virtual support from your instructors through Brightspace, where you can book video appointments and use the instant messenger to ask questions.

The Power of Brightspace
All Robertson Online courses are hosted on Brightspace, our online-learning hub. You can study anytime, anywhere and access your course materials, submit assignments and connect with your instructors and peers, all through the online tool.

How It Works

Getting Started

Our flexible start dates give you plenty of opportunities to plan for school and live your life around it.

Taking the Course

All Robertson Online courses are hosted on Brightspace, an online platform designed to give you everything you need to succeed in remote learning.

Entering the Workforce

Our programs set you up to adapt to industry changes and thrive in our modern digital workforce.Read more about How It Works.

Financial Assistance and Flexible Funding

Robertson offers a variety of financial aid opportunities to ease students’ stress and allow them to focus on their studies. If you need extra support, we have flexible funding to accommodate all our students, no matter their financial situation. Our dedicated Financial Aid Officers will help you every step of the way.

Questions about tuition and funding?CONTACT ADMISSIONS

Become an Executive Secretary or Executive Administrative Assistant

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Executive Secretaries and Executive Administrative Assistants tasks may include handling information requests from various departments of the company as well as from outside the company, conducting quality research for various aspects of the company’s business and creating reports based on statistics for a company executive or a department. Executive secretaries may also be tasked with arranging events such as conferences and meetings for the company. Back to Industry

How do I become an Executive Secretary or Executive Administrative Assistant

The basic requirements for a career as an Executive Secretary or an Executive Administrative Assistant are skills and experience in secretarial support work.

Sample Roles

Executive Assistant

Executive Assistants work closely with a high-level manager within a company. The assistant may aid the manager by handling daily correspondence, performing required research and creating and maintaining reports.

Office Administrator

An Office Administrator is tasked with taking care of a number of day-to-day activities. These include mentorship of office assistants, bookkeeping, handling company logistics as well as taking care of different matters relating to company personnel.

Top 3 Skills

  • Reading Comprehension
  • Active Listening
  • Speaking

20%

Occupation Growth

Top 20 Executive Secretary or Executive Administrative Assistant Courses

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Executive Secretary or Executive Administrative Assistant Vacancies Near You

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