Technical writing diploma

Last Updated on January 18, 2023

Are these courses for me?

We’ve aimed these courses at people in the following roles:

  • professional software engineers
  • computer science students
  • engineering-adjacent roles, such as product managers

You need at least a little writing proficiency in English, but you don’t need to be a strong writer to take these courses.

You will find these courses easier to understand if you have at least a little background in coding, though you don’t need to be an expert coder.

These courses focus on technical writing, not on general English writing or business writing.

What format do these courses take?

Technical Writing One and Technical Writing Two consist of two parts:

  • pre-class lessons
  • in-class lessons with a facilitator and other students

The pre-class lessons provide a solid educational experience, which the in-class lessons enhance. That said, the pre-class lessons on their own are still valuable.

Ordinarily, we expect organizations (universities, software companies, and so on) to facilitate the in-class lessons. However, Google occasionally provides free in-class lessons to everyone. For details, see Announcements.

Where can facilitators find information about teaching the in-person lessons?

You can find facilitator guides and related resources for each of the courses on this site.Prepare to facilitate

About this Course

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The course develops technical writing skills necessary to communicate information gained through a process of technical or experimental work. The course highlights the factors that determine the degree of technicality of the language and concepts involved. You will learn how to write different technical reports, e.g., laboratory reports, research reports, design and feasibility reports, progress reports, consulting reports, etc. The course also approaches several language, structure, style, and content issues that you can encounter while reporting the results of your research.

Syllabus – What you will learn from this course

Content Rating93%(3,528 ratings)WEEK11 hour to complete


1 video (Total 1 min), 6 readingsSEE ALLWEEK25 hours to complete

Module I: From Start to Finish

This module will help you acquire knowledge about technical writing, which deals with complex topics in precise ways. The module covers issues related to workplace research that you will have to conduct as a technical writer. Regardless of which technique you use, your challenge will be to sort the relevant information from the irrelevant, and the accurate from the bogus. The module focuses on audience, purpose, and measures of excellence in technical documents. In addition, you will learn what it means to be a good technical communicator.

The references included at the end this module will serve as a perfect complement to the information described in the video lectures.SHOW ALL SYLLABUSSHOW ALL9 videos (Total 52 min), 1 reading, 7 quizzesSEE ALLWEEK36 hours to complete

Module II: Organizing the Information

In this Module, you will learn how to use visuals to communicate a large amount of information quickly and efficiently. The Module provides general guidelines for using graphical tools that you can use to design visuals with the output process of the report in mind. In addition, you will learn how to define a term using various techniques of extended definitions. The Module also provides guidelines for effective planning of technical report writing.9 videos (Total 47 min), 2 readings, 8 quizzesSEE ALLWEEK45 hours to complete

Module III: Researching Your Subject

This module will help you develop an enhanced understanding of such types of technical documentation as feasibility and recommendation reports, instructions as well as laboratory research. The module covers issues related to various types of academic and workplace research. The focus is on acquiring the best available information – the most accurate, most unbiased, most comprehensive, and most current.

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Financial aid available

This Course Plus the Full SpecializationShareable CertificatesSelf-Paced Learning OptionCourse Videos & ReadingsPractice QuizzesGraded Assignments with Peer FeedbackGraded Quizzes with FeedbackGraded Programming Assignments

Key Features of this Technical Writing Training:

  • After-course instructor coaching benefit
  • Learning Tree end-of-course exam included
  • After-course computing sandbox included

You Will Learn How To:

  • Write effective technical documents, manuals, and white papers
  • Assess your audience and develop documents to meet their needs
  • Build effective sentences and sections that explain information clearly
  • Employ diagrams, tables, charts, and other graphical tools effectively
  • Create informative content that your readers will understand and use

Important Technical Writing Course Information

Technical Writing Course Outline

  • Introduction to Technical Writing
    • Benefits of effectively communicating technical information
    • Dealing with common writing problems
  • The Writing ProcessGetting ready to write
    • Eliminating misconceptions that stall technical writing
    • Driving your document design with scenarios
    • Focusing on a document’s purposes
    Assessing your audience
    • Identifying your purpose and the reader’s purpose
    • What the audience brings to the table
    Covering the knowledge domain
    • Exposing tacit knowledge
    • Knowing when you’ve “covered it all”
    • Organizing using the audience’s scenarios
  • Ensuring Clarity and ReadabilityWriting technically
    • Discriminating between the three levels of information
    • Determining information needs with the OODA loop
    Architecting sentences that communicate
    • Creating sentences with clarity
    • Building clarity through sentence focus
    • Solving common grammar problems in technical writing
    Managing style in technical writing
    • Evaluating readability using the Given/New technique
    • Ensuring consistency with a style guide
    • Eliminating reader recycling
  • The Mechanics of WritingWorking with words
    • Selecting the right words
    • Editing for concision
    Editing for quality
    • Knowing when and what to edit
    • The editing triage
    • Editing throughout the document process
    • Two strategies for rewriting
  • Structuring Information for UnderstandingLeveraging and formatting tables and lists
    • Organizing data to support readers’ scenarios
    • Determining when to use a list
    • Exploiting tables for highly structured data
    Maintaining document structure
    • Building cohesive documents with Given/New
    • Applying useful headings to support skimming
    Methods of development
    • Problems-methods-results
    • Effect and cause
    • Order of importance
  • Designing Your DocumentAudience-driven document design
    • Relating document structure to the audience
    • Recognizing the varieties of user manuals
    • Developing reference manuals and white papers
    Determining the document types
    • Post-positive vs. pragmatic documents
    • Implementing the right document format
    Building documents
    • Tutorials and standard operating procedures
    • Designing two styles of tutorials
    • Structuring sentences and sections
    • Handling introductions and conclusions
    Prototyping the document
    • Testing for success
    • Levels of prototypes
  • Developing the Look of Your DocumentDesigning the appearance of your page
    • The technical document reading process
    • Fonts
    • White space
    • Alignment
    Conveying information with graphics
    • Chunking the document
    • Employing photos, drawings and graphs
    • Focusing graphics

Technical Writing Training FAQs

  • Can I learn the Introduction To Technical Writing Training online?Yes! We know your busy work schedule may prevent you from getting to one of our classrooms which is why we offer convenient online training to meet your needs wherever you want, including online training.
  • Can I earn Professional Development Units for the Introduction to Technical Writing Training course?Yes, you can receive PDUs from the Technical Writing Training course.To find out how many PDUs you can receive, check out the PMI Q&A List ›

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