In the present day and age, the field of customer service is growing by leaps and bounds. People are more aware than ever before, and are more willing to seek out solutions to make their lives easier. This creates many job opportunities in the customer service industry. Here’s just a sampling of the top paying jobs online right now in customer service.
The average salary for a customer service manager is $90,000. This can vary depending on the size of your company and the industry in which you work.
Salary for customer service manager
A person working as a Customer Service Manager in Nigeria typically earns around 436,000 NGN per month. Salaries range from 209,000 NGN (lowest) to 684,000 NGN (highest).
This is the average monthly salary including housing, transport, and other benefits. Customer Service Manager salaries vary drastically based on experience, skills, gender, or location. Below you will find a detailed breakdown based on many different criteria.
Customer Service Manager Salary Distribution in Nigeria
The median, the maximum, the minimum, and the range
- Salary RangeCustomer Service Manager salaries in Nigeria range from 209,000 NGN per month (minimum salary) to 684,000 NGN per month (maximum salary).
- Median SalaryThe median salary is 453,000 NGN per month, which means that half (50%) of people working as Customer Service Manager(s) are earning less than 453,000 NGN while the other half are earning more than 453,000 NGN. The median represents the middle salary value. Generally speaking, you would want to be on the right side of the graph with the group earning more than the median salary.
- PercentilesClosely related to the median are two values: the 25th and the 75th percentiles. Reading from the salary distribution diagram, 25% of Customer Service Manager(s) are earning less than 298,000 NGN while 75% of them are earning more than 298,000 NGN. Also from the diagram, 75% of Customer Service Manager(s) are earning less than 591,000 NGN while 25% are earning more than 591,000 NGN.
Customer Service Manager Salary Comparison by Years of Experience
How does experience and age affect your pay?
The experience level is the most important factor in determining the salary. Naturally the more years of experience the higher your wage. We broke down Customer Service Manager salaries by experience level and this is what we found.
A Customer Service Manager with less than two years of experience makes approximately 245,000 NGN per month.
While someone with an experience level between two and five years is expected to earn 347,000 NGN per month, 42% more than someone with less than two year’s experience.
Moving forward, an experience level between five and ten years lands a salary of 456,000 NGN per month, 31% more than someone with two to five years of experience.
Additionally, Customer Service Manager(s) whose expertise span anywhere between ten and fifteen years get a salary equivalent to 560,000 NGN per month, 23% more than someone with five to ten years of experience.
If the experience level is between fifteen and twenty years, then the expected wage is 596,000 NGN per month, 6% more than someone with ten to fifteen years of experience.
Lastly, employees with more than twenty years of professional experience get a salary of 653,000 NGN per month, 10% more than people with fifteen to twenty years of experience.
Customer Service Manager average salary change by experience in Nigeria
| 0 – 2 Years | 245,000 NGN | |
| 2 – 5 Years | +42% | 347,000 NGN |
| 5 – 10 Years | +31% | 456,000 NGN |
| 10 – 15 Years | +23% | 560,000 NGN |
| 15 – 20 Years | +6% | 596,000 NGN |
| 20+ Years | +10% | 653,000 NGN |
Percentage increase and decrease are relative to the previous value
Customer Service Manager Salary Comparison By Education
How do education levels affect salaries?
We all know that higher education equals a bigger salary, but how much more money can a degree add to your income? We broke down Customer Service Manager salaries by education level in order to make a comparison.
When the education level is High School, the average salary of a Customer Service Manager is 304,000 NGN per month.
While someone with a Certificate or Diploma gets a salary of 352,000 NGN per month, 16% more than someone having a High School degree.
A Bachelor’s Degree gets its holder an average salary of 513,000 NGN per month, 46% more than someone with a Certificate or Diploma.
Professionals who hold a Master’s Degree are rewarded with an average salary of 632,000 NGN per month, 23% more than someone with Bachelor’s Degree.
Customer Service Manager average salary difference by education level in Nigeria
| High School | 304,000 NGN | |
| Certificate or Diploma | +16% | 352,000 NGN |
| Bachelor’s Degree | +46% | 513,000 NGN |
| Master’s Degree | +23% | 632,000 NGN |
Percentage increase and decrease are relative to the previous value
