Jobs for bilingual customer service representatives are among the best-paying careers in the world, with an average annual salary of $53,372. And if you’re fluent in a foreign language other than Spanish, you can earn even more.
Bilingual Customer Service Representative salary: $32,000 to $40,000
The Bureau of Labor Statistics reports that the median annual wage for customer service representatives was $33,570 in 2016. The lowest 10 percent earned less than $21,710, while the highest 10 percent made more than $51,450. Median annual wages for customer service representatives were higher in the Northeast ($38,350) and West ($36,360).
Salary for bilingual customer service representative
A person working as a Customer Service Representative in United States typically earns around 35,600 USD per year. Salaries range from 17,400 USD (lowest) to 55,500 USD (highest).
This is the average yearly salary including housing, transport, and other benefits. Customer Service Representative salaries vary drastically based on experience, skills, gender, or location. Below you will find a detailed breakdown based on many different criteria.
Customer Service Representative Salary Distribution in United States
The median, the maximum, the minimum, and the range
- Salary RangeCustomer Service Representative salaries in United States range from 17,400 USD per year (minimum salary) to 55,500 USD per year (maximum salary).
- Median SalaryThe median salary is 36,300 USD per year, which means that half (50%) of people working as Customer Service Representative(s) are earning less than 36,300 USD while the other half are earning more than 36,300 USD. The median represents the middle salary value. Generally speaking, you would want to be on the right side of the graph with the group earning more than the median salary.
- PercentilesClosely related to the median are two values: the 25th and the 75th percentiles. Reading from the salary distribution diagram, 25% of Customer Service Representative(s) are earning less than 24,200 USD while 75% of them are earning more than 24,200 USD. Also from the diagram, 75% of Customer Service Representative(s) are earning less than 46,800 USD while 25% are earning more than 46,800 USD.
Customer Service Representative Salary Comparison by Years of Experience
How does experience and age affect your pay?
The experience level is the most important factor in determining the salary. Naturally the more years of experience the higher your wage. We broke down Customer Service Representative salaries by experience level and this is what we found.
A Customer Service Representative with less than two years of experience makes approximately 20,700 USD per year.
While someone with an experience level between two and five years is expected to earn 26,600 USD per year, 29% more than someone with less than two year’s experience.
Moving forward, an experience level between five and ten years lands a salary of 36,600 USD per year, 38% more than someone with two to five years of experience.
Additionally, Customer Service Representative(s) whose expertise span anywhere between ten and fifteen years get a salary equivalent to 45,400 USD per year, 24% more than someone with five to ten years of experience.
If the experience level is between fifteen and twenty years, then the expected wage is 48,600 USD per year, 7% more than someone with ten to fifteen years of experience.
Lastly, employees with more than twenty years of professional experience get a salary of 51,900 USD per year, 7% more than people with fifteen to twenty years of experience.
Customer Service Representative average salary change by experience in United States
| 0 – 2 Years | 20,700 USD | |
| 2 – 5 Years | +29% | 26,600 USD |
| 5 – 10 Years | +38% | 36,600 USD |
| 10 – 15 Years | +24% | 45,400 USD |
| 15 – 20 Years | +7% | 48,600 USD |
| 20+ Years | +7% | 51,900 USD |
Percentage increase and decrease are relative to the previous value
Customer Service Representative Salary Comparison By Education
We all know that higher education equals a bigger salary, but how much more money can a degree add to your income? We broke down Customer Service Representative salaries by education level in order to make a comparison.
When the education level is High School, the average salary of a Customer Service Representative is 26,600 USD per year.
While someone with a Certificate or Diploma gets a salary of 38,000 USD per year, 43% more than someone having a High School degree.
A Bachelor’s Degree gets its holder an average salary of 52,400 USD per year, 38% more than someone with a Certificate or Diploma.
Customer Service Representative average salary difference by education level in United States
| High School | 26,600 USD | |
| Certificate or Diploma | +43% | 38,000 USD |
| Bachelor’s Degree | +38% | 52,400 USD |
Percentage increase and decrease are relative to the previous value
