Salesforce Sales Development Representative

Salesforce Sales Development Representative

Salesforce Sales Development Representative Professional Certificate About Outcomes Courses Testimonials Salesforce Sales Development Representative Professional Certificate Unlock your potential in tech sales. Build job-ready skills for an in-demand career as an entry-level Sales Development Representative (SDR). No degree or prior experience required. Taught in English Some content may not be translated 35,871 already enrolled Included

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Description

Salesforce Sales Development Representative: A Crucial Role in Driving Business Growth

In today’s highly competitive business environment, companies are constantly seeking innovative ways to drive growth and increase revenue. One key strategy that has proven to be highly effective is the implementation of a Salesforce Sales Development Representative (SDR) role within the sales team.

The Salesforce SDR plays a crucial role in driving business growth by identifying and qualifying potential leads, ultimately paving the way for the sales team to close deals and drive revenue. This role requires a unique blend of skills, including strong communication abilities, research skills, and a keen understanding of the company’s products and services.

One of the primary responsibilities of a Salesforce SDR is to prospect and generate new leads. This involves researching potential clients, reaching out to them via phone or email, and

Salesforce

Salesforce Sales Development Representative Professional Certificate

Salesforce Sales Development Representative Professional Certificate

Unlock your potential in tech sales. Build job-ready skills for an in-demand career as an entry-level Sales Development Representative (SDR). No degree or prior experience required.

Taught in English

Some content may not be translated

35,871 already enrolled

Included with Coursera Plus

Professional Certificate – 5 course series

Earn a career credential that demonstrates your expertise


3 months at 10 hours a week

Flexible schedule

Learn at your own pace

What you’ll learn

  • Articulate the purpose of the Sales Development Representative role and develop strategies for your personal and professional success 

  • Prepare a professional portfolio and develop your personal brand to reflect your performance in the interview process

  • Apply the success-proven principles of the SV Academy Conversational Selling methodology

  • Problem-solve using the best-in-class tech tools of the SDR workflow

Details to know

Shareable certificate

Add to your LinkedIn profile

Professional Certificate – 5 course series

Earn a career credential that demonstrates your expertise


3 months at 10 hours a week

Flexible schedule

Learn at your own pace

See how employees at top companies are mastering in-demand skills

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Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV

Share it on social media and in your performance review

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Professional Certificate – 5 course series

What you’ll learn

  • Confidently articulate the purpose and power of the SDR role in the tech industry

  • Effectively select strategies and tools for developing a winning professional mindset

  • Justify strategies for time management and prioritization that yield results in your personal and professional life

  • Compose plans for taking responsibility for your physical, mental, emotional, and spiritual well-being within personal and professional relationships

Skills you’ll gain

Category: Sales

Category: Cold Calling

Category: objection handling

Category: Sales Development

Category: cold emailing

What you’ll learn

  • Develop an understanding of the tech industry landscape in order to cultivate a long term career plan

  • Construct an intimate understanding of your audience and express a personal story that is unforgettable

  • Formulate a results-driven professional portfolio that showcases your track record and sets you apart from other candidates

  • Create a lasting impression through the interview process

Skills you’ll gain

Category: Customer Relationship Management Software

Category: video prospecting

Category: Prospecting

Category: Sales Development

Category: sales engagement

What you’ll learn

  • Understand the process of asking strategic questions, establishing trust, identifying pain points and proposing value in efforts to closing a sale

  • Identify your Ideal Customer Profile and target persona to build a lead list, qualify prospects, and leverage data to drive activity

  • Investigate various outreach channels and generate a call script incorporating Conversational Selling strategies

  • Develop a foundation for emotional intelligence in a sales context and generate an empathetic email

Skills you’ll gain

Category: Sales

Category: Time management

Category: Sales Development

Category: teamwork

What you’ll learn

  • Examine and navigate the tech stack and stay up-to-date on the latest tech tools used in the tech sales workforce

  • Understand the basic principles of customer relation management (CRM) tools and how to use them effectively as part of your workflow

  • Use sales intelligence tools to find prospects and optimize your workflow

  • Formulate bulletproof outreach strategies to engage with prospective customers

Skills you’ll gain

Category: Communication

Category: Proactivity

Category: Creative Problem Solving

Category: empathy

Category: Coachability

What you’ll learn

Skills you’ll gain

Category: Personal Advertisement

Category: Personal Branding

Category: Resume writing

Category: Audience

Category: interviewing

Instructors

Noorin Fazal

Salesforce

5 Courses6,595 learners

NaOmi Furukawa

SV Academy

2 Courses41,967 learners

Offered by

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Frequently asked questions

No degree or prior experience required.

To be successful in this program you should have:

  • An ability to communicate clearly in verbal and written form

  • Baseline computer literacy and familiarity with social media

  • Willingness to learn new tech tools

  • Motivation to grow personally and professionally

  • Hunger for feedback and coaching

Yes. Please complete the courses in sequence.

More questions

About the author

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