Resumen de ventas y CRM

Resumen de ventas y CRM

Resumen de ventas y CRM This course is part of Operaciones de ventas de Salesforce Professional Certificate Taught in Spanish Video subtitles available Instructors: Angela Prakash +2 more Close Instructors Angela Prakash Pathstream 8 Courses • 65,291 learners Trailhead Salesforce 16 Courses • 101,933 learners Anthony Jones Pathstream 8 Courses • 65,291 learners OK Enroll

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Description

Sales Summary and CRM

Introduction:

In today’s competitive business environment, managing sales effectively is crucial for the success of any organization. One of the most effective tools for managing sales is Customer Relationship Management (CRM) software. CRM software helps businesses track customer interactions, forecast sales, and streamline the sales process. In this article, we will provide an overview of sales summary and CRM and discuss their importance in the business world.

Sales Summary:

A sales summary provides a snapshot of an organization’s sales performance over a specific period of time. It includes key metrics such as total revenue, number of sales, average deal size, and conversion rates. By analyzing these metrics, businesses can identify trends, set performance targets, and make informed decisions to improve sales performance.

Sales summaries are often used by sales managers to

Resumen de ventas y CRM

This course is part of Operaciones de ventas de Salesforce Professional Certificate

Taught in Spanish

Angela Prakash
Trailhead
Anthony Jones

Instructors: Angela Prakash

Included with Coursera Plus

Course

Gain insight into a topic and learn the fundamentals

Beginner level

Recommended experience

22 hours (approximately)
Flexible schedule
Learn at your own pace

What you’ll learn

  • Explique cómo funciona el CRM en el contexto de ventas, mercadeo y servicio al cliente en las empresas modernas.

  • Articule casos de uso sobre cómo Salesforce puede proporcionar valor a los equipos de ventas.

  • Navegue por Trailhead, la plataforma de aprendizaje oficial de Salesforce.

  • Demuestre un conocimiento práctico de los aspectos básicos de Salesforce Sales Cloud.

Details to know

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Assessments

13 quizzes

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About the author

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