Akamai Customer Consulting and Support Professional Certificate

Akamai Customer Consulting and Support Professional Certificate

Akamai Customer Consulting and Support Professional Certificate Start Your Career in Customer Consulting & Support. Learn how to engage with customers and bridge the gap between technical and business requirements. Taught in English 22 languages available Some content may not be translated Instructor: Shadow Farrell Enroll for Free Starts Mar 31 Financial aid available 1,526

Description

Akamai Technologies, a leading content delivery network (CDN) and cloud services provider, has recently announced the launch of a new certification program for customer consulting and support professionals. The Akamai Customer Consulting and Support Professional Certificate is designed to equip professionals with the knowledge and skills necessary to effectively assist customers with implementing and troubleshooting Akamai services.

The certification program covers a wide range of topics, including Akamai’s products and services, best practices for customer support, and advanced troubleshooting techniques. Participants will also learn how to effectively communicate with customers and provide them with the highest level of support.

One of the key benefits of earning the Akamai Customer Consulting and Support Professional Certificate is that it validates the skills and expertise of the individual and increases their credibility among clients and within the industry

Akamai Customer Consulting and Support Professional Certificate

Start Your Career in Customer Consulting & Support. Learn how to engage with customers and bridge the gap between technical and business requirements.

Taught in English

Some content may not be translated

Shadow Farrell

Instructor: Shadow Farrell

1,526 already enrolled

Included with Coursera Plus

Professional Certificate – 6 course series

Earn a career credential that demonstrates your expertise

4.9

(19 reviews)

Beginner level

Recommended experience

6 months at 8 hours a week
Flexible schedule
Learn at your own pace

What you’ll learn

  • Basic understanding of Linux and OS management using shell commands. Practical experience working with key networking technology.

  • Learn network theory & implement networking tech like TCP/IP, DNS, DHCP, application layer protocols like HTTP(S), VLANs, routing & wireless tech.

  • Create and format web pages using HTML5 and CSS3. Master basic SQL commands for database management and data analysis.

  • Understand security management and create scripts to interact with users and process security events.

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