Master of Hospitality Management

Last Updated on January 17, 2023

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For students who want to specialize in restaurant, tourism, or hotel administration, hospitality management can be an ideal field of study. They can master multiple business skills and work in virtually any environment they choose.
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Master’s degrees in Hospitality Management teach developing business strategies for the tourism industry. Hospitality students learn how to manage quality food, accommodation, and fun activities, all in order to achieve customer satisfaction. Hospitality studies target students who enjoy travelling and are looking for a dynamic career involving human interaction.

You should study a Master’s in Hospitality Management if you enjoy travelling, working with people, and making sure guests are having an overall great time. To succeed in the Hospitality industry, you need to be a real diplomat, maintain your calm under stressful situations, speak at least one foreign language, and learn how to take into consideration all the needs and preferences of your guests.

Studying hospitality management at postgraduate level enables you to learn more about the key decisions facing hospitality managers, as well as assessing alternative approaches to management. Teaching methods will vary between institutions, but are most likely to be a mix of seminars, lectures, field trips, and web-based learning. 

Course lengths will also vary, depending on national norms. In the UK, for example, a full-time master’s degree is typically just one year, whilst in other countries master’s programs often take two or more years to complete. You could also fit your course around any current commitments by studying part-time and/or online.

Hospitality Management specializations

Most Hospitality Management courses are offered as either M.A. (Master of Arts) or M.Sc. (Master of Science) degrees. Some programmes are offered as Master of Business Administration (MBA) degrees. All of them normally take 2 years to complete. While studying Hospitality Management, you can choose from specialization like Hotel Management, Restaurant Management, Event Management, Luxury Brand Management, and others.

Hospitality Management courses and skills

The courses you’ll take during a graduate degree in Hospitality Management vary from one university and programme to another. However, you can expect to take classes in Strategic Management, Talent Development, Marketing, Hospitality Economics & Finance, Destination Development, Team Performance, etc.

These Hospitality classes help students develop a wide range of industry-specific and soft skills. These range from customer service skills, cultural awareness, and communication to multitasking, foreign languages, teamwork, and attention to details.

All these skills are essential in the Tourism and Hospitality industries, where you need to work with various types of people, personalities, teams, and make sure that your guests or customers always enjoy a five-star experience.

Hospitality Management careers

Hospitality Management graduates usually find jobs in the Tourism and Hospitality industries. Still, their skills and knowledge also allow them to work in other areas like public administration, human resources, or marketing. The most popular job is that as a manager of hotels, restaurants, events, catering, conference centres, public houses, and others.

A career in Hospitality Management will also help you work on the latest trends and technologies, like digitalised guest experiences, sustainability, chatbots and services that rely on artificial intelligence.

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Top 10 Best Master’s in Hospitality Management Degrees
RANKSCHOOLLOCATION
1Cornell UniversityIthaca, NY
2Michigan State UniversityEast Lansing, MI
3Virginia Polytechnic Institute and State UniversityBlacksburg, VA
4New York UniversityNew York, NY
5University of HoustonHouston, TX
6Purdue UniversityWest Lafayette, IN
7California State Polytechnic UniversityPomona, CA
8University of Central FloridaOrlando, FL
9Pennsylvania State UniversityUniversity Park, PA
10Boston UniversityBoston, MA
Careers and graduate prospects

We offer careers information, advice and guidance to all students whilst studying with us, which is extended to our alumni for three years after leaving the University.

Our International Hotel Management course will equip you with the essential skills and knowledge needed for a successful career in industry. Some of our graduates have gone on to start their careers in the following areas:

  • Hotel and restaurant management
  • Events management
  • Catering
  • Cruise ships
  • Tourism and travel.
Job options

Jobs directly related to your degree include:

  • Accommodation manager
  • Catering manager
  • Chef
  • Conference centre manager
  • Event manager
  • Fast food restaurant manager
  • Hotel manager
  • Public house manager
  • Restaurant manager

Jobs where your degree would be useful include:

  • Air cabin crew
  • Customer service manager
  • Fire risk assessor
  • Human resources officer
  • Marketing executive
  • Retail manager
  • Tour manager
  • Tourism officer
Work experience

It’s essential you get relevant industry experience if you want to work in the hospitality sector. Many hospitality degree courses offer an industrial placement, enabling you to put your academic learning into practice. This experience provides employers with evidence of your skills and motivation, and helps you develop contacts within the sector. You also get a feel for which area of the sector you’re particularly interested in.

If you already have a specialist area in mind, try to find experience in the closest matching environment you can find. For example, if you ultimately hope to work in a luxury hotel, apply to local hotels of a similar standard.

The hospitality sector offers good prospects for early responsibility, so if you show a willingness and ability to learn, you can gain experience of supervising and training new staff early on in your career.

Skills for your CV

A hospitality management degree provides you with an in-depth understanding of the structure and operation of the hospitality sector and related industries.

You develop skills and knowledge in people management, service delivery, leadership, finance and marketing, as well as identifying, understanding and responding to the needs of clients. You can also choose modules that further your career interests in, for example, conferences and events.

You also develop a range of other skills that are valued by employers. These include:

  • analytical, critical and problem-solving skills – developed through researching, evaluating and presenting arguments and data
  • verbal communication skills – gained from group work and presentations
  • written communication skills – gained from report and essay writing
  • negotiation and team work skills – developed through working both independently and on group projects
  • leadership and delegation skills – gained through group work
  • IT skills – through the collection, analysis and presentation of information in the form of spreadsheets and databases
  • the ability to network – developed through discussion and debate with student peers.
Further study

Some graduates choose to do postgraduate study in order to specialise in a particular area of hospitality, such as hotel, tourism, international hospitality or events management, or to move into a related area such as HR. Some postgraduate courses include study or a work placement abroad.

Before deciding whether to do a postgraduate course, do your research and consider the benefits of qualifications compared to experience.

It’s also possible to do part-time study whilst working. Some employers will support you to take industry-related training or a relevant postgraduate course to enhance your career development with them and bring new skills to your workplace.

Course Descriptions for a Master of Science in Hospitality Management

ACCT 500: General Accounting Principles and ConceptsThree Hours: 3 Credits

This course captures the essential aspects of financial accounting. It focuses on accounting procedures for assets, liabilities and stockholders’ equity and the preparation of the income statement, balance sheet and the statement of cash flows.

ACCT 603 Financial Statement AnalysisThree Hours; 3 Credits

This course develops an understanding of the balance sheet, income statement and statement of cash flows and how these statements are used by financial professionals.  Students will understand the role of these statements in the capital markets.  Coverage includes the quality of earnings, initial public offerings, earnings per share, ratio analysis and understanding the footnotes to financial statements.

BUAD 521: Organizational Behaviors and the Environment of Business (Formerly Administrative Theory) Three Hours: 3 Credits

This course covers organizational theory with specific emphasis on OB theory and research, individual behavior, corporate ethics, international management, group dynamics, motivation, leader-ship, as well as communications and conflict management. Additional emphasis is placed on the analysis of the relationships between organizations, the international business environment and the different economic, political/legal systems and cultures and their implications for management in an increasingly complex global environment.

BUAD 625: Organizational Leadership and EthicsThree Hours: 3 Credits

This course focuses on behavioral and ethical issues in organizations and society. Through various experiential learning techniques, the course will address organizational trust, leadership,  collaboration, team problem-solving, decision-making and change management.

BUAD 647: International Business ManagementThree Hours: 3 CreditsThis course captures the subtleties of management of medium and large sized organizations as they respond to an increasingly international marketplace. Areas covered include nuances of managing an international workforce, responding to the nuances of multiple cultures in marketing; negotiating in international situations and understanding the role of technology in internationalizing supply chain and sourcing.

BUAD 650: Business Research MethodsThree Hours: 3 Credits

Leading companies all have a research function. The function is to help decision-makers sort out dilemmas and search for data that presents the decision maker with options. The course highlights a disciplined way of determining researchable areas and a variety of methodologies to gather data and ideas and carefully translate them into useful information.

BUAD 656: Essentials of NegotiationThree Hours: 3 Credits

Negotiations set the base for contracts, successful project design, successful teams and build a frame of mind that builds successful careers. This course focuses on enhancing the student’s ability to engage in effective negotiations. Students will consider cases of individuals, intra-organizational, union-management, and business-government.

BUAD 664: Entrepreneurship Three Hours: 3 Credits

This course will provide an experiential introduction to the creation of a new business enterprise. The course provides a discussion of entrepreneurship theory and research. The major project is a business plan that could be presented to a venture capitalist, angel investor, bank, or other funding source. Topics of discussion include the traits of successful entrepreneurs, idea generation and opportunity recognition, “window of opportunity,” the venture team, family businesses, management/marketing/financial skills needed, “intrapreneurship.”

BUAD 699: Strategic ManagementThree Hours: 3 Credits

This course is the forum for integrating the analytic skills drawn from the core areas of study. Cases and simulations will highlight issues and problems designed to utilize financial, technology, behavioral and marketing knowledge. The focus is giving the student cases and projects that build a general manager’s perspective on developing and implementing strategies that focus resources for marketplace success. This course will be in the final semester in the student’s program.

HOMG 600 Principles and Practices of Food Service ManagementThree Hours; 3 Credits

This is a core graduate course in Hospitality Management that prepares students to examine the mechanisms and techniques employed in the management of food service companies.  Comparisons case studies and selected topics focus on design, structures, operations, multi-units, marketing and management systems for a variety of public and private food services operations. HOMG 610  Revenue Management for Hospitality & TourismThree Hours; 3 CreditsThis course introduces the student to the scope and application of revenue management in the hospitality and tourism industries. Students will learn how to effectively manage the variability in industry market demand relative to supply to maximize revenue while ensuring customer satisfaction.

HOMG 625 Management of Lodging and Resort OperationsThree Hours; 3 Credits

This course focuses on the examination of the mechanism and techniques employed in the management of hotel/resorts companies.  Comparisons, case studies and selected topics focusing on structures, operations and marketing systems for a variety of hotels and resorts operations, are analyzed.

HOMG 650 Advanced Hospitality Marketing ManagementThree Hours: 3 Credits

This course utilizes cases to explore services marketing concepts with a focus on the hospitality industry.  Using market focused analyses and managerial decision making frameworks, concepts such as competitive service design, service quality, and service recovery strategies are examined.

INSS 540: Fundamentals of Quantitative and Statistical Skills for ManagersThree Hours: 3 Credits

This course provides an understanding of analytical and managerial tools and concepts that are used to help manage important operations functions.  It provides a foundation for understanding the operations of a business.  Students will learn how a company’s technology, facility configuration, processes, trading relationships and management practices enable it to effectively and efficiently serve its markets.  The course covers such topics as production and inventory control, scheduling, and quality control.  Students will be able to implement various techniques used in operations management based on knowledge of college algebra, statistics and Excel spreadsheet.

INSS 587: Fundamentals of Information Technology for ManagersThree Hours: 3 Credits

This course highlights the importance of the world of information technology in organizations. The focus is providing a base for understanding the fundamental concepts of architecture, information systems, the internet and other technological innovations to the effective structure of supply chains, enterprise management and customer response. The course is centered on the practical understanding and use of the concepts and terminology of technology. This course uses productivity software applications to solve business cases.

INSS 630: Supply Chain Management and Strategic Sourcing Three Hours: 3 Credits

This course introduces students to tools, techniques and strategies for effective sourcing and for managing supply chains. Students learn to use software tools for managing supply chain resources. This course uses case studies to augment student learning.

PROJ 600: Project, Program, and Portfolio Management Three Hours: 3 Credits

This problem-based interdisciplinary course introduces project management tools and techniques. It introduces program and portfolio management in corporate and government settings. Students use practical applications to manage projects from start to finish. Students use software tools for planning and monitoring projects.

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