Becoming a Salesforce admin is a great way to step into the world of technology, while also working in the field of sales.
Salesforce is an incredibly powerful tool that helps companies track and manage their sales data. By becoming an admin, you’ll be able to use this data to help your company grow and improve their sales performance.
To become a Salesforce admin, you’ll need to have some experience with programming languages like HTML and CSS. You will also need to have at least three years of experience in web development or project management.
How To Become Salesforce Admin
What Is a Salesforce Admin?
Learn what a Salesforce Administrator is, and what they do to create a vital bridge between business and technology.
Salesforce helps over 150,000 customers across a myriad of businesses, nonprofits, and institutions to connect with their customers. People around the world rely on our Customer Relationship Management (CRM) platform to keep business running. The Salesforce Administrator in any of these organizations is critical for success.
What is a Salesforce Administrator?
Salesforce Administrators work with stakeholders to define system requirements and customize the platform. To put it simply, they enable users to get the most out of Salesforce technology.
A Salesforce Admin best understands how to make the platform work for their company’s goals.
Some organizations may employ just one admin; some employ many people in this role. A Salesforce Administrator’s colleagues can rely on them to:
- Maintain the platform
- Make it as easy as possible for users of any technical level to use Salesforce
- Stay updated on the platform’s new tools, capabilities, and updates
Think of Salesforce Administrators as your trusted advisors on all things Salesforce. They are a vital bridge between business and technology.
What does a Salesforce Administrator do?
At some organizations, administrator jobs are combined with other roles. Depending on their needs, some hire for this role specifically. Because of our platform’s capabilities, having someone with an admin certification (more on that in a minute) can ensure the company is using the platform to its fullest potential.
Take, for example, your sales team. They might use Sales Cloud to keep track of opportunities and close deals. With the help of a Salesforce Admin, your salespeople can set up personalized dashboards, fields, alerts, and reports to shorten the sales cycle and track every lead in greater detail. This level of organization can lead to greater satisfaction among salespeople and new customers.
As our Trailblazers continue to grow and impact business, Salesforce Admin jobs will grow, too. Our research shows a 400% annual growth rate for admins and an average U.S. starting salary of $79,000.
And that’s just one department. We have solutions for just about every team in a company, including sales, marketing, customer service, and more. Each department can learn from the Salesforce Admin how to use our platform most effectively.
How to become a Salesforce Admin
You do not need a technical background or knowledge of Salesforce technology to begin. Anyone with a computer and an internet connection anywhere in the world can get trained via Trailhead, our free online learning platform designed to teach new students and seasoned professionals a wide variety of business skills. Best of all, learning to become a Salesforce Admin happens online and on your schedule.
To find work as an admin, you must prepare and study, and then pass the Salesforce Certified Administrator exam. Absolute beginners kick things off by learning what the Salesforce platform is and what it does, and then build on that learning in a series of engaging modules. We estimate that it takes around 115–125 hours of study and preparation to pass.
Career prospects and opportunities for Salesforce Admins
As our Trailblazers continue to grow and impact business, Salesforce Admin jobs will grow, too. Our research shows a 400% annual growth rate for admins and an average U.S. starting salary of $79,000. It’s a career path for people who love to learn and for professionals who enjoy using the latest technology.
Some people who earn their Salesforce Administrator Certificate do so to supplement their current role in a company – and potentially secure a higher salary. Others use it to enrich their resume and find a new position. Many companies across industries and of different sizes use Salesforce, including retailers, nonprofits, financial services, healthcare providers, software companies, and businesses that provide a service.
