Entry Level Jobs In Hospital Administration
The healthcare industry is one of the fastest growing industries in the United States. It is projected to grow at an annual rate of 4% while other industries will only average 2%. This means that if you are interested in working with a growing industry, healthcare administration may be a good choice for you.
Hospital administration is one area of hospital life that has seen growth in recent years. There are many different types of hospital administration jobs available, but all share some common characteristics. For example, most hospital administrators work long hours and weekends as well as holidays because their job requires them to oversee operations 24 hours per day, 7 days per week. If this sounds like something you’d enjoy, then read on to learn about some entry level jobs for hospital administrators!
There are many different types of entry level jobs for hospital administrators available today. Some of these include:
- Patient Services Representative – Patient services representatives provide customer service to patients and visitors to hospitals or medical centers. They greet patients over the phone and assist them with questions regarding patient registration forms or scheduling appointments with doctors at their facility. They also answer questions regarding insurance coverage plans and benefits questions from patients who need assistance with filing claims for coverage through their insurance provider’s provider network (such as.
Entry Level Jobs In Hospital Administration
Health administration, healthcare administration, healthcare management or hospital management is the field relating to leadership, management, and administration of public health systems, health care systems, hospitals, and hospital networks in all the primary, secondary, and tertiary sectors.
Contents
1 Terminology
2 Hospital administrators
2.1 Competencies
3 Training and organizations
3.1 Associated qualifications
3.1.1 North America
3.2 Professional organizations
4 System Processes
4.1 Funding of Hospitals
4.2 Overall Goal
5 History
6 See also
7 References
8 Further reading
9 External links
Terminology
Health systems management or health care systems management describes the leadership and general management of hospitals, hospital networks, and/or health care systems. In international use, the term refers to management at all levels.[1] In the United States, management of a single institution (e.g. a hospital) is also referred to as “medical and health services management”,[2] “healthcare management”, or “health administration”.
Health systems management ensures that specific outcomes are attained, that departments within a health facility are running smoothly, that the right people are in the right jobs, that people know what is expected of them, that resources are used efficiently and that all departments are working towards a common goal for mutual development and growth
Hospital administrators
Hospital administrators are individuals or groups of people who act as the central point of control within hospitals. These individuals may be previous or current clinicians, or individuals with other healthcare backgrounds. There are two types of administrators, generalists and specialists. Generalists are individuals who are responsible for managing or helping to manage an entire facility. Specialists are individuals who are responsible for the efficient and effective operations of a specific department such as policy analysis, finance, accounting, budgeting, human resources, or marketing.[3]
It was reported in September 2014, that the United States spends roughly $218 billion per year on hospital’s administration costs, which is equivalent to 1.43 percent of the total U.S. economy. Hospital administration has grown as a percent of the U.S. economy from .9 percent in 2000 to 1.43 percent in 2012, according to Health Affairs. In 11 countries, hospitals allocate approximately 12 percent of their budget toward administrative costs. In the United States, hospitals spend 25 percent on administrative costs.[4]
Competencies
NCHL competencies that require to engage with credibility, creativity, and motivation in complex and dynamic health care environments.[5]
Accountability
Achievement orientation
Change leadership
Collaboration
Communication skills
Financial Skills
Impact and influence
Innovative thinking
Organizational awareness
Professionalism
Self-confidence
Strategic orientation
Talent development
Team leadership
Training and organizations
Associated qualifications
Health care management is usually studied through healthcare administration[6] or healthcare management[7] programs in a business school or, in some institutions, in a school of public health.
North America
Although many colleges and universities are offering a bachelor’s degree in healthcare administration or human resources,[6] a master’s degree is considered the “standard credential”[8] for most health administrators in the United States. Research and academic-based doctorate level degrees, such as the Doctor of Philosophy (PhD) in Health Administration and the Doctor of Health Administration (DHA) degree, prepare health care professionals to turn their clinical or administrative experiences into opportunities to develop new knowledge and practice, teach, shape public policy and/or lead complex organizations. There are multiple recognized degree types that are considered equivalent from the perspective of professional preparation.
The Commission on the Accreditation of Healthcare Management Education (CAHME) is the accrediting body overseeing master’s-level programs in the United States and Canada on behalf of the United States Department of Education. It accredits several degree program types, including Master of Hospital Administration (MHA), Master of Health Services Administration (MHSA), Master of Business Administration in Hospital Management (MBA-HM), Master of Health Administration (MHA), Master of Public Health (MPH, MSPH, MSHPM), Master of Science (MS-HSM, MS-HA), and Master of Public Administration (MPA).(Master of Hospital Management) (MHM)
Professional organizations
There are a variety of different professional associations related to health systems management, which can be subcategorized as either personal or institutional membership groups. Personal membership groups are joined by individuals, and typically have individual skills and career development as their focus. Larger personal membership groups include the Healthcare Financial Management Association and the Healthcare Information and Management Systems Society. Institutional membership groups are joined by organizations; whereas they typically focus on organizational effectiveness, and may also include data sharing agreements and other medical related or administrative practice sharing vehicles for member organizations. Prominent examples include the American Hospital Association and the University Healthsystems Consortium.
System Processes
A career in healthcare administration consists of organizing, developing, and managing medical and health services. These responsibilities are carried out at hospitals, clinics, managed care companies, public health agencies, and other comparable establishments. This job involves a lot of paperwork and minimal patient engagement. Healthcare administrators make sure to promote excellence in patient care, patient satisfaction, and relationships with their physicians. In order to do this they must make sure that their employees are willing to follow protocols and keep a positive attitude with their patients. The entire organization has a better experience when everything is organized and protocols are set into place. The dual role of physicians follows as both consumers of healthcare resources and controllers of organizational revenue with their ability to direct patients and prescribe care. This makes leader relationships with physicians fairly atypical in comparison with key stakeholder relationships in other industries.[9] Healthcare administrators might become overworked along with physicians feeling stressed from various protocols. However, both the parties of stakeholders and patients make up the backbone of a proper healthcare administration. These administrators make sure that the doctors, insurance companies, patients, and other healthcare providers have access to the files they need to provide appropriate treatments. Multiple hierarchies of professionals, on both the clinical and administrative sides of the organization, generate special challenges for directing and coordinating the healthcare organization.[9] A healthcare administrator has a long-term effect in improving the hospital’s process operation systems. They play a vital role in the sustainability of the institution.
Funding of Hospitals
Healthcare administrators are in charge of hospital finances and advocate various strategies to improve their facilities and resources. Hospitals provide funding for assets like marketing, charity events, equipment, medicine, payroll, etc. At the same time, an institution should not be all things to people; it has its own limitations.[10] The management administration carefully manages these funds due to a spending limitation. The healthcare administrators control the expenditures that the hospital allows in order to meet profits. Sometimes hospitals are limited on what they can do for patients. Administrators that run these hospitals strive to achieve goals within their financial limitations. This study examines the causes of healthcare employment growth and workforce composition in the US and evaluates the labor market’s impact on healthcare spending and health outcomes.[11] When healthcare spending reduces, employment growth will start reducing as well. The healthcare administration is critical to the lives of the people in hospitals. It contributes to cost saving practices and making sure that the necessities are brought to the institution. Healthcare management makes sure that protocols and funds are properly organized for each department. They are responsible for keeping the healthcare industry afloat. Many hospitals host charity events and donate to them as well.
Overall Goal
The fundamental goal of a hospital administrator is to create a positive work environment where patients are treated in the most efficient and cost-effective way possible. The United States leads the world in high quality and advanced level healthcare.[10] Everyone is working towards a common goal thanks to these mission statements. This improves the organization’s efficiency and productivity. The mission statement establishes the organization’s purpose and provides employees a sense of belonging and identity. This encourages management and stakeholders to put in more effort in order to obtain success. The ultimate purpose of health care is to help individuals regain their overall health and wellbeing.
History
Early hospital administrators were called patient directors or superintendents. At the time, many were nurses who had taken on administrative responsibilities. Over half of the members of the American Hospital Association were graduate nurses in 1916. Other superintendents were medical doctors, laymen and members of the clergy. In the United States, the first degree granting program in the United States was established at Marquette University in Milwaukee, Wisconsin. By 1927, the first two students received their degrees. The original idea is credited to Father Moulinier, associated with the Catholic Hospital Association.[12] The first modern health systems management program was established in 1934 at the University of Chicago.[13] At the time, programs were completed in two years – one year of formal graduate study and one year of practicing internship. In 1958, the Sloan program at Cornell University began offering a special program requiring two years of formal study,[14] which remains the dominant structure in the United States and Canada today (see also “Academic Preparation”).
Health systems management has been described as a “hidden” health profession[15] because of the relatively low-profile role managers take in health systems, in comparison to direct-care professions such as nursing and medicine. However the visibility of the management profession within healthcare has been rising in recent years, due largely to the widespread problems developed countries are having in balancing cost, access, and quality in their hospitals and health systems.[16]
See also
Master of Health Administration
Nosokinetics
References
“World Health Organization – Management”. Archived from the original on 2009-02-12.
“Bureau of Labor Statistics”. Archived from the original on 2013-04-23.
“Health Care Administrator”. Archived from the original on 2 July 2012. Retrieved 11 September 2012.
Kliff, Sarah. “$1.43 of every $100 in America goes toward hospital administration”. Vox. Archived from the original on 15 September 2014. Retrieved 16 September 2014.
“Archived copy” (PDF). Archived (PDF) from the original on 2017-01-18. Retrieved 2016-10-22.
“Bachelor’s Degree in Healthcare Administration” Archived 2013-02-08 at the Wayback Machine New England College
“Bachelor of Arts in Business Administration Healthcare Management – Online Healthcare Management Degree”. Florida Tech Online. Archived from the original on 2013-08-20.
“Bureau of Labor Statistics – Occupational Outlook Handbook entry”. Archived from the original on 2009-01-05.
McAlearney, Ann Scheck (2006). “Leadership Development in Healthcare: A Qualitative Study”. Journal of Organizational Behavior. 27 (7): 967–982. ISSN 0894-3796.
GODIWALLA, YEZDI H.; GODIWALLA, SHIRLEY Y. (1991). “STRATEGIC MANAGEMENT IN HOSPITALS”. Journal of Health and Human Resources
