Customer service is one of the most popular entry-level jobs, and for good reason. It’s a career that offers great opportunities to learn and grow, while also providing financial stability. Customer service representatives are often the first point of contact for customers, so they’re responsible for making sure customers have a great experience with your company.
As an entry-level position, customer service offers you the chance to gain valuable skills in communication, problem solving, and teamwork—all without having to go back to school! Many companies offer training programs that will give you an opportunity to learn about the industry and get some hands-on experience before being thrown into the real world. A lot of these positions are part-time or seasonal jobs, so it’s easy to find one that fits into your schedule.
Entry Level Jobs Customer Service
An entry-level job is a job that is normally designed or designated for recent graduates of a given discipline and typically does not require prior experience in the field or profession. These roles may require some on-site training. Many entry-level jobs are part-time and do not include employee benefits. Recent graduates from high school or college usually take entry-level positions. Entry-level jobs targeted at college graduates often offer a higher salary than those targeted at high school graduates. These positions are more likely to require specific skills, knowledge, or experience.[1] Most entry-level jobs offered to college graduates are full-time permanent positions and some offer more extensive graduate training programs. While entry-level jobs traditionally required no experience, the Great Recession produced a surplus of college graduates on the job market and eliminated many entry-level positions.[2][3]
See also
Employment
Labor union
Simultaneous recruiting of new graduates
Customer service representatives (CSRs), customer service advisors, or customer service associates (CSAs) interact with customers to handle complaints, process orders, and provide information about an organization’s products and services.[1][2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media.[3] Qualifications include good communication, problem-solving, and computer skills.[1]
Contents
1 Required skills
2 Salary
3 See also
4 References
