online course restaurant management

If you’re a restaurant owner and wish to run your business like a pro, you need to manage several things in your restaurant. While running a restaurant, chefs are responsible for a number of things including managing all the organizational aspects of the business, as well as preparing meals and maintaining kitchen hygiene. If you want to open your own successful restaurant, it’s important to know the details of how a restaurant works.

We’ve created a list of restaurant management courses covering key concepts and general strategies that will help improve the chances of your restaurant’s success. Some lessons will also prepare you and your restaurant manager for any common pitfalls that you will most likely face, plus how you can build an advantage over these challenges. Consult our list below to know more.

1. Opening and Closing Our Restaurant

While often overlooked, setting clear guidelines is very much important when it comes to opening and closing your restaurant. It keeps your crews on top of all the vital tasks that must be done at the start and end of their shifts, streamlining your restaurant’s operations throughout the day. EdApp’s Opening and Closing Our Restaurant course presents essential steps and procedures that you and your team must follow to ensure that the establishment remains neat and orderly throughout the day, from the moment the door opens until the last customer leaves. This course details the proper procedure for arranging chairs and tables, setting up the lighting and music, and getting ready for service. It also talks about a whole slew of tasks to work on when it’s about time to close the restaurant.

Scope: Proper opening procedures including setting up of furniture, light, and cash register; closing tasks like cleaning tables and restocking of stations

Price: Free

Created By EdAppExplore this free course

EdApp Restaurant Management Course - Allergies and Food Intolerance in Restaurants

2. Allergies and Food Intolerance in Restaurants

According to the World Allergy Organization, 220-520 million people may be suffering from food allergies. And while reactions vary from person to person, it has the potential to send the most vulnerable ones to the hospital right after ingestion – worst case scenario, it can lead to death. EdApp’s course on Allergies and Food Intolerances in Restaurants is intended to help your restaurant managers, kitchen crews, and wait staff gain a better understanding of food allergies and intolerances, alongside some best practices to avoid any related accidents. This way, you can enjoy peace of mind knowing that your establishment is safe for everyone, including those with food allergies and intolerances. This course is free and ready for deployment, although you can also edit and rebrand the lessons based on your business needs, thanks to the free authoring tool of EdApp. 

Scope: The role of management in preventing food allergy and food intolerance incidents, dealing with anaphylaxis, the difference between food allergies and food intolerance

Price: Free

Created by EdAppExplore the course

Coursera Restaurant Management Course - Food & Beverage Management

3. Food & Beverage Management

This Coursera course is designed with two primary goals in mind: first, to prepare managers and entrepreneurs for the most common challenges in the industry; and second, to assist them in developing a positive consumer image and gain a competitive advantage. Expect a total of four modules paired with evaluated quizzes, introduction topic, plus a set of video discussions featuring guest speakers. A shareable certificate will be provided upon successful completion of this course. 

Scope: Generating value for customers through products, how customers value product quality, business tradition vs innovation, leveraging businesses in food and beverage markets, great insights from the field. 

Price: Free

Created by CourseraExplore the course

Typsy Restaurant Management Course - Better Food Cost Management

4. Better Food Cost Management

When running a restaurant business, one of the most crucial things to keep a close eye on is finances – no one wants to deal with bleeding cash. Typsy’s Better Food Cost Management will help you take control of your restaurant’s finances and ensure a consistent stream of profit. Here, industry expert and professional cook Ryan Gromfin shares his tips, formulas, and techniques to assist restaurant owners and managers in achieving better food cost management. You’ll learn how to efficiently calculate the cost of goods sold, prime cost, batch recipe, and menu item costs, as well as manage inventory and portion control in the kitchen. 

Scope: Calculating cost of goods sold, prime cost, batch recipe and menu item costs, and actual and ideal food costs, managing inventory in your venue, reducing food waste, prevent kitchen theft, negotiating with vendors

Price: Free

Created by TypsyExplore the course

EdApp Restaurant Management Course - The Bar World of Tomorrow

5. The Bar World of Tomorrow

EdApp’s The Bar World of Tomorrow is developed in collaboration with industry experts – Pernod Ricard, Trash Tiki, and the Sustainable Restaurant Association. This sponsored course consists of 13 interactive microlessons that the bartender community can use to become part of a greener, more responsible, and inclusive industry. It emphasizes the sustainable sourcing of fresh ingredients, responsible serving of alcoholic beverages, and reliable handling of waste in adherence to Sustainable Development Goals (SDGs). Timely and very unique, it also addresses the challenges brought forth by the COVID-19 pandemic crisis and how you can reopen the right way. This course is accessible via desktop and mobile phones and is made readily available in seven different languages including English, Chinese, and Spanish. 

Scope: Importance of brand knowledge and product curation, responsible alcohol service, sourcing of ingredients, sustainable bar setup solutions, waste management

Price: Free

Created by EdAppExplore the course

6. Dealing with difficult customers

Part of business success is ensuring that your customers leave their table with smiles on their faces. But what happens if you’ve come across naturally impatient, indecisive, and raving customers? Another useful course prepared by EdApp, Dealing with Difficult Customers guides your crews to the best practices and strategies on how they can successfully handle difficult guests and resolve complaints. It also contains a quick overview of the most common types of customers, some unfavorable scenarios that they are likely to face, and how they can turn a bad situation into an opportunity to improve business. To drive better learning results, the course lessons are divided into bite-sized chunks that anyone can take in just a few minutes. Short gamified quizzes are also provided in between courses to make this training course more fun and engaging.

Scope: Types of difficult customers, how to respond to a guest complaint, how to handle a wrong food order, and dealing with intoxicated customers

Price: Free

Created by EdAppExplore the course

Universal Class Restaurant Management Course - Restaurant Management 101 Universal Class

7. Restaurant Management 101 Universal Class

Restaurant Management 101 by Universal Class will help you understand the dynamics of your organization and the roles and responsibilities of your staff members. It touches on the essentials of successful customer service, how good waiters should deal with problematic guests, the importance of hiring, training, and retaining employees, and the primary risks of understaffing and overworking your employees. This course also contains some specific recommendations on maintaining hygiene standards in your restaurant to avoid any legal liabilities.

Scope: Overview of the workplace of “The House”, restaurant goals, safety, and profits, customer service essentials, guest recovery and problematic guests, hiring and team building, controlling food and beverage costs, maximizing revenue, sanitation, liability, and legal considerations, and more. 

Price: $50USD (no certificate); $75USD (with CEU certificate)

Created by Universal ClassExplore the course

Pearson Restaurant Management Course - Multi-Unit Restaurant Management

8. Multi-Unit Restaurant Management

Looking for credible courses that will help you advance your career in restaurant management? Then look no further – Multi-Unit Restaurant Management by Pearson delves into the various types of restaurants, the advantages and disadvantages of multi-unit or chain restaurants, and how you can successfully move from novice beginner to an expert multi-unit manager. This course is part of the valuable training course series, Hospitality Management Learning Modules, and it can be taken separately or in conjunction with other restaurant management courses.

Scope: Definition of multi-unit or chain restaurants, advantages and disadvantages of this type of restaurant organization, qualifications of a multi-unit manager, multi-unit management development, ways how to be an effective multi-unit manager.

Price: $4.99 USD

Created by PearsonExplore the course

New Skills Academy Restaurant Management Course - Restaurant Service and Management Diploma

9. Restaurant Service and Management Diploma

This course by New Skills Academy will provide you insight, information, advice, and pretty much everything you need to successfully fulfill your responsibilities as a restaurant manager and go beyond your clients’ expectations. It examines the importance of excellent customer service and how you should deal with challenging customers, calmly and effectively. You will also get to know the significance of knowing every aspect of your menu, from solid foods to beverages. At the end of the module, expect a multiple-choice test to check your learning progress. 

Scope: Introduction to the front of house of a restaurant, role of restaurant manager, types of restaurants, the importance of excellent customer service, dealing with customer complaints, knowing your food and drinks

Price: Approximately $138 USD

Created by New Skills AcademyExplore the course

EdApp Restaurant Management Course - Food Runners Guide

10. Food Runners Guide

Food runners are responsible for delivering a satisfying experience to your customers – they communicate their orders to chefs, double-check orders, and bring the foods straight to their table. Playing an essential role in the success of your restaurant, it is important that you understand their core responsibilities, and provide them all the necessary training needed to maximize their potential. Free training software EdApp designed the Food Runners Guide particularly for restaurant owners, managers, and first-time food runners. It outlines all the responsibilities of food runners, the importance of looking presentable, and some must-follow etiquettes to be observed in front of customers. This free and editable course also tackles the right and safe way of carrying and serving food and removing plates and utensils without offending the customers. 

Scope: Fundamental differences between a food runner and a waiter, recommended clothing and hygiene practices for food runners, proper conduct, proper carrying and serving food, dealing with bussing tables. 

Price: Free

Created by EdApp

17 MOST CREDIBLE RESTAURANT MANAGEMENT COURSES ONLINE (UPDATED 2021)

Do you want to be a restaurant manager in the future? Are you having trouble with restaurant management? Your life is too busy but you still want to obtain a professional education? So have you ever thought about online restaurant management courses? And wondered why is it so ESSENTIAL and FAVORABLE nowadays?

In this post, we will give you the answer for the above questions and also the BEST TIPS EVER in finding the most appropriate restaurant management course for you. Let’s find out now with bePOS!

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17 Most Credible Restaurant Management Courses Online (Updated 2021)

7 Daily Tasks Everyday Restaurant Manager Must Perform In Order To Succeed

Running a restaurant smoothly in various aspects is not an easy mission unless a restaurant manager knows EXACTLY what his/her main duties are.

Here is what the 7 MUST-DO things which restaurant manager have to execute when doing operation:

  • Recruit and supervise employees
  • Ensure compliance with standards of legislation/ guidelines.
  • Establish and maintain appropriate procedures
  • Resolve customer’s complaints or concerns
  • Promote and marketing the restaurant
  • Manage inventory and budget
  • Handle administration and paperwork

However, easier said than done!

Many restaurant managers still find out that the F&B industry, besides technique knowledge, requires insights of a lot of different fields from Human Resources, Marketing to Accounting, Operation Analysis.

Therefore, completing a restaurant management training online will be BENEFICIAL if you want to improve the work efficiency as well as your capabilities.

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7 Daily Tasks Everyday Restaurant Manager Must Perform

6 Considerations To Choose The Best Restaurant Management Courses Online

Online restaurant management classes are offered quite varied depending on the students’ choice, demands, and learning purposes. So before investing time and money, what learners should bear in mind when making decisions?

Well, there are 6 basic things you should be aware of:

  • Orientation/Learning Purpose

Before selecting any courses, just think about your motivations and answer the question: Why you have to get into this restaurant management classes? A promising career, interest, passion, etc… Whatever it is, having a specific motivation will allow you to fall back when you want to withdraw.

  • Course Goals

After defining your motivations, consider what particular you want to learn from the course because it would lightly or heavily differences depending on the restaurant management training programs you attend. The more detailed your course research is, the more specific your expectations are.

  • Personal Circumstances/Abilities

If you’ve already taken any restaurant management degrees or haven related experiences, review on them then decide what you excelled or failed behind throughout your lifetime. It’s a good method to determine what you focus improvements are in the next courses.

  • Finance

Well, one key factor will affect your considerations before choosing your restaurant management courses is how much it will cost and how much you can afford. The tuition fee will vary upon the school, level of degree and duration. Calculating a projected budget will allow you some flexibility, and won’t leave you feeling ‘broke’ by the time you’re finished the course.

  • Time and Schedules

In case you’re endeavoring another course, it’s inevitable to think about what your priorities are. If you concentrate on education, you should attend several courses at the same time. You will don’t spend enough time for personal activities, but the completion time will be shorter. Otherwise, if you are still working, you need to think about a program with an easy-going coursework which helps you to balance work, family and study.

  • School Reputation

Making a list of particular courses with their rankings, achievements or alumnus is always a wise choice because it serves as an accurate tool of comparison. Usually, the more a course validates, the more likely students stay. Focus on figuring out which course you are interested in and then ask for consultation, which will support you in making decisions easier.

After considering the above checklist, you can start discovering our recommended restaurant management degrees online and select what fit your needs the most!

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School Reputation

17 Most Credible Restaurant Management Courses Online

Most of these programs below are designed for students whose career related to supervisory roles in the restaurant business.

Each restaurant management training program will have its own focus, but many programs may include basic management skills as well as specific industry-related components.

Therefore, these suggested programs are applicable for both experiential and non-experiential restaurants with various skill sets.

Our advice is restaurant management training courses can vary in length, cost, & the number of sessions per week, so you can plan your study by taking the courses singly or as a series of classes.

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17 Most Credible Restaurant Management Courses Online

1. Course in Food & Beverage Management (From International Open Academy)

Whether you are looking for a new career that is less monotonous or looking for your first career and want to work in an exciting, rewarding industry, this online Food & Beverage course can help you get where you want to be.

Among other things, owning a successful catering or party planning business requires an understanding of food, beverages, and the service of each

Who Is This Course For?

  • People are interested in F&B management
  • Enjoy the satisfaction from cooking
  • Love food, beverages, and the culture that surrounds their service

Why This School?

  • IOA have been teaching 390,000 + 11,000 new students every month, from over 139 countries
  • All courses are accredited by the International Council for Online Educational Standards
  • Courses ranging from 30 to 160 hours there is something to suit everyone. 24/7 assistance from support team by email, phone and Help Center.

Tuition Fee (Estimated): € 119

What You’ll Learn

  • Food service management
  • Catering management
  • Product development
  • Beverage management
  • Nutrition

What You Get After Finish This Course

  • Understand basic food service concepts
  • Understand ingredients
  • Keep cuisine healthy
  • Be knowledgeable about the service of F&B

Career Path

  • You can start a career in the food and beverage industry
  • Open your own catering company
  • Increase your knowledge and skills, impress your bosses and earn a promotion or raise
  • Become a more well-rounded employee

For more information about this course, please click HERE

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Course in Food & Beverage Management

2. Restaurant Management – Human Resources Best Practices (From Udemy)

The course offers a system which will save you money in restaurant, simplify the operation and also make it easier for you to manage the business. This system is what will create stability in your human resources.

If you are serious about running a successful restaurant, human resources is a very important and very challenging part of the business. Take time to learn and implement these systems.

Who Is This Course For?

  • Restaurant owners
  • Restaurant managers
  • Hospitality human resources managers
  • Managers in training
  • Hospitality students

Why This School?

  • Udemy is known as the leading global marketplace for learning and instruction, connecting 30 million+ students and 42,000 instructors everywhere to the world’s best instruction anywhere.
  • Udemy helps organizations of all kinds prepare for the ever-evolving future of work with a collection of top-rated business and technical courses gives companies, governments, and nonprofits the power to develop in-house expertise and satisfy employees’ hunger for learning and development.

Tuition Fee (Estimated): $39.99

What You’ll Learn

  • Simplify the hiring process
  • Start every employee right
  • Maximize your employee ROI
  • Reduce staff turnover in your restaurant
  • Keep your best employees
  • Motivate, coach and develop your team
  • Make the scheduling process easier

What You Get After Finish This Course

  • Hire and train more efficiently
  • Develop your team to its fullest potential
  • Lower your turnover and keep your best employees.
  • Motivate your team
  • Delegate efficiently

Career Path

  • Increase your knowledge and skills, impress your bosses and earn a promotion or raise
  • Become a more efficient manager

For more information about this course, please click HERE

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Restaurant Management Courses

3. Hotel and Restaurant Management Training (From Penn Foster Career School)

Penn Foster Career School’s hotel and restaurant management program outline consists of fifteen topics to help you gain the knowledge and skills to manage a hotel and restaurant.

You’ll learn how to forecast hotel occupancy and revenue, determine staffing and scheduling of responsibilities, plan a menu that accounts for customer preference, nutrient content, wording regulations, and pricing needs, and much more.

Who Is This Course For?

  • Restaurant Owners
  • Restaurant Managers / Asst Managers
  • Hotel Restaurant Managers
  • Hotel Management Students

Why This School?

  • With 44,000 graduates in 2017 from regionally and nationally accredited High School and Career School and nationally accredited College, you’re in good hands.
  • Connect in real-time with other Hotel/Restaurant Management students in the Penn Foster Community.
  • Customize your study and exam schedule with progress-tracking and goal-setting tools that keep you moving forward.​

Tuition Fee (Estimated): $649

What You’ll Learn

  • Learn food service set-ups.
  • Learn the elements of dining service and effective restaurant and banquet service.
  • Study banquet and buffet catering
  • Learn how to plan a menu that accounts for customer preference.
  • Study personnel and kitchen facilities.
  • Discover menu design and layout.
  • Learn how to use recipes and measure properly, identify kitchen tools and equipment, and properly use flavorings and seasonings.
  • Understand the basics of food preparation.

What You Get After Finish This Course

  • Forecast hotel occupancy and revenue
  • Determine staffing and scheduling of responsibilities
  • Plan a menu that accounts for customer preference
  • Nutrient content, wording regulations
  • Pricing needs

Career Path

  • Start your career path in hospitality management for graduates
  • Increase your knowledge and skills, impress your bosses and earn a promotion or raise

For more information about this course, please click HERE

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Restaurant Management Courses

4. Restaurant Management Online Short Course (From University of Cape Town)

This online short course in restaurant management will ensure you develop an in-demand management skill set and have an impact in the hospitality industry. With a personalized and supported framework, you’ll study in your own time, guided by industry experts and a dedicated support team. Also, on completion of this course you earn a certificate as powerful proof of your new competencies and use it to set yourself apart from the rest and get recognized in the job market.

Who Is This Course For?

  • Restaurant Owners
  • Restaurant Managers / Asst Managers
  • Hotel Restaurant Managers
  • Hotel Management Students

Why This School?

  • The University of Cape Town (UCT) is South Africa’s oldest university, and is one of Africa’s leading teaching and research institutions.​
  • Among its more than 100 000 alumni are the late Professor Christian Barnard, the world-renowned heart surgeon, and 3 Nobel laureates, Sir Aaron Klug, the late Professor Alan MacLeod Cormack and JM Coetzee.
  • UCT also has more than 80 specialist research units that provide supervision for postgraduate work and is home to more than a third of South Africa’s A-rated researchers – academics who are considered world leaders in their fields.

Tuition Fee (Estimated): $830

What You’ll Learn

  • The restaurant industry
  • Safety and regulations
  • Menu planning and costing
  • Financial administration
  • Interpreting budgets, controlling costs and increasing sales
  • Managing a team: The importance of strong leadership
  • Training and Human Resources
  • Dealing with customers: Online and offline
  • Managing a franchise
  • Looking ahead: The future of the restaurant industry

What You Get After Finish This Course

  • Gain lucrative hospitality skills to become a leader in customer experience
  • Stay ahead of food trends and create original cost-accurate menus
  • Maximize food safety and keep consistent sanitation practices
  • Analyse a budget and demonstrate expert establishment management skills

Career Path

  • Start your career path in hospitality management
  • Increase your knowledge and skills, impress your bosses and earn a promotion or raise

For more information about this course, please click HERE

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Restaurant Management Courses

5. Online Hotel and Restaurant Management Course (From ICS Canada)

ICS Canada’s Online Hotel/Restaurant Management Career Diploma course can help you get started on the path to running a hotel or restaurant. You will learn the various aspects of the hospitality industry. By the time you finish the program, you will have also learned about methods of food preparation, as well as service, storage, and menu planning

Who Is This Course For?

  • Hotel and restaurant managers handle the day-to-day operations

Why This School?

  • As a leader in distance and blended learning, ICS Canada’s affordable and DEAC accredited programs give students the flexibility to learn around their own schedules at a pace that’s right for them.
  • ICS has still maintained a tradition of excellence for more than 100 years since the foundation.

Tuition Fee (Estimated): $899

What You’ll Learn

  • Hospitality accounting, cost controls
  • Legal aspects and insurance
  • Marketing, sales, and public relations
  • Menu planning, food preparation
  • Restaurant and banquet service
  • Food service sanitation, purchasing, and storage

What You Get After Finish This Course

  • Learn about the various aspects of the hospitality industry, from front office duties, housekeeping, and maintenance, to marketing and selling hospitality services.
  • Learn about methods of food preparation, as well as service, storage, and menu planning

Career Path

  • Cruise ships or hotel chains
  • Food and beverage management
  • Residence and housekeeping
  • Superintendent services

For more information about this course, please click HERE

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Online Hotel and Restaurant Management Course

6. Online Hospitality Management Certificate Program (From eCornell)

By taking this certificate program, you will learn how to improve in your role as hospitality manager by developing strategies that can be applied to your teams in the workplace.

This program covers a wide range of content, from building a loyal guest base to finances to team building, giving you a set of skills needed to be successful in a management role. Knowing how to handle multiple facets of the hospitality industry will help you manage your organization to its fullest potential as well.

Who Is This Course For?

  • Hospitality professionals working in every function of their organization
  • Professionals looking to move into a hospitality management position

Why This School?

  • eCornell, Cornell University’s online learning platform, provides online professional and executive development to students around the world. They offer more than 60 award-winning professional certificate programs in a wide variety of disciplines.
  • eCornell‘s unique approach to online learning combines the most effective elements of an Ivy League classroom with the flexibility of an online learning environment.
  • All eCornell course content comes from top-rated programs with proven curricular

Tuition Fee (Estimated): $3,600

What You’ll Learn

  • Introduction to Hotel Operation
  • Building Guest Loyalty
  • Introduction to Revenue Management
  • Understanding Financial Statements
  • Building Teams
  • Service Marketing
  • Plan Management

What You Get After Finish This Course

  • Describe hotel revenue management and its benefits
  • Assess the role of marketing in your organization
  • Understand principles of financial statements
  • Identify online sources of financial information
  • Create strategies to develop a high-functioning team
  • Identify service recovery strategies that satisfy guests and prevent problems from occurring again

Career Path

  • Professionals in hospitality management
  • Increase your knowledge and skills

For more information about this course, please click HERE

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Online Hospitality Management Certificate Program

7. Restaurant Marketing: The Secret is in the Sauce (From Udemy)

This course is about how to best open a restaurant and we will discuss various topics related to the restaurant industry. By the end of the course, you should have everything you need to properly run any restaurant business.

This course is also for those of you who may already own a restaurant but wish to make more money profits. It’s also geared toward people in the restaurant industry who simply wish to learn more, excel, and succeed in climbing the economic ladder within their organization

Who Is This Course For?

  • People thinking of opening a new restaurant
  • Restaurant managers having issues with sales and marketing.
  • People with an interest in the restaurant industry

Why This School?

  • Udemy is known as the leading global marketplace for learning and instruction, connecting 30 million+ students and 42,000 instructors everywhere to the world’s best instruction anywhere.
  • Udemy helps organizations of all kinds prepare for the ever-evolving future of work with a collection of top-rated business and technical courses gives companies, governments, and nonprofits the power to develop in-house expertise and satisfy employees’ hunger for learning and development.

Tuition Fee (Estimated): $19.99

What You’ll Learn

  • Learn 12 ways to increase customer satisfaction!
  • Determine your price strategy
  • Know the 12 characteristics of great managers
  • Use effective strategic marketing analysis for your restaurant.
  • Use effective customer relationship marketing
  • Learn how to increase your ratings on Yelp.
  • Advertise effectively on Yelp without spending tons of money.

What You Get After Finish This Course

  • Know How to Up-sell Customers;
  • Create an Amazing menu;
  • Manage worker’s comp. costs;
  • Hire and fire employees and specifically
  • Restaurant marketing, strategic marketing, management,
  • Understand about the POS system,
  • Find the best location and negotiate the lease with the landlord.

Career Path

  • Increase your knowledge and skills, impress your bosses and earn a promotion or raise
  • Become a more efficient manager

For more information about this course, please click HERE

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Restaurant Marketing: The Secret is in the Sauce

8. Certificate Of Restaurant Management (From Australian Online Courses)

The Certificate of Restaurant Management is an online professional development course designed to give you the knowledge and skills required to effectively manage a restaurant. On completion of this course, those who have achieved operational and service skills will have enhanced management skills to confidently operate a restaurant.

Who Is This Course For?

  • Assistant Restaurant Manager
  • Restaurant Supervisor
  • Food and Beverage Operations Manager
  • Duty Manager

Why This School?

  • Since 2008, Australian Online Courses have been opening opportunities for people across Australia and abroad.
  • Today, they offer hundreds of online courses for your professional development and our dedicated student support team is there to help you every step of the way.

Tuition Fee (Estimated): $899

What You’ll Learn

  • Develop and manage quality customer service practices
  • Manage operational plan
  • Manage finances within a budget
  • Lead and manage people
  • Roster staff
  • Manage conflict
  • Recruit, select and induct staff
  • Establish and maintain a work health and safety system
  • Provide responsible service of alcohol

What You Get After Finish This Course

  • Lead and manage people and teams and support and encourage team commitment through effective leadership.
  • Discover strategies to coordinate the recruitment, selection and induction of new staff members within the framework of existing human resource policies and procedures.
  • Develop, implement and monitor an operational plan to provide efficient and effective workplace practices within the organisation’s productivity and profitability plans.
  • Develop, monitor and adjust customer service practices, communicate and consult with colleagues and customers
  • Develop policies and procedures for quality service provision and manage the delivery of customer service.

Career Path

  • Increase your knowledge and skills, impress your bosses and earn a promotion or raise
  • Starting a entry-level at hospitality industry

For more information about this course, please click HERE

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Certificate Of Restaurant Management

9. Restaurant Management 101 (From Universal Class)

Restaurant managers learn, apply and continually improve a myriad of business skills adaptable to scores of other industries. Sales, marketing, human resources, customer service, shipping and receiving, maintenance, food and beverage preparation and accounting are all in a day’s work… After this course, you’ll truly ‘have a finger in every pie’.

Who Is This Course For?

  • Assistant Restaurant Manager
  • Restaurant Supervisor
  • Food and Beverage Operations Manager
  • Duty Manager

Why This School?

  • Universal Class provides high quality, online courses to help you learn the skills needed to achieve your goals. Up to now, 800,000+ Students have chosen Universal Class with 6,000,000+ Lessons Delivered
  • 500+ Courses are not just tutorials; they include lessons, exams, assignments, discussion boards and actual assessments of your progress to help you master the learning outcomes.

Tuition Fee (Estimated): $75

What You’ll Learn

  • Overview of the House
  • Goals, Safety, and Profits
  • Customer Service Essentials
  • Guest Recovery and Problematic Guests
  • Hiring and Team-Building
  • Training
  • Scheduling
  • Supervision, Counseling, and Discipline
  • Controlling Food and Beverage Costs
  • Maximizing Revenue
  • Sanitation, Liability, and Legal Considerations

What You Get After Finish This Course

  • Know the components of the restaurant business.
  • Know goals, safety and profits.
  • Describe customer service essentials.
  • Know guest recovery and problematic guests.
  • Describe hiring and team-building.
  • Know training. Know scheduling.
  • Describe supervision, counseling and discipline.
  • Describe controlling food and beverage costs.
  • Know maximizing revenue.
  • Know sanitation, liability and legal considerations
  • Demonstrate mastery of lesson content at levels of 70% or higher.

Career Path

  • Increase your knowledge and skills, impress your bosses and earn a promotion or raise
  • Starting a entry-level at hospitality industry

For more information about this course, please click HERE

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Restaurant Management 101

10. Food & Beverage Management (From Coursera)

The objective of this course is twofold: focusing on contemporary challenges that managers and entrepreneurs in food and beverage businesses should be able to face; and providing models and tools to design and implement appropriate courses of action to satisfy customers and build an advantage over the competition.

This course is made up of four modules and an introduction, each exploring one dilemma that food and beverage companies face.

Who Is This Course For?

  • Assistant Restaurant Manager
  • Restaurant Supervisor
  • Food and Beverage Operations Manager
  • Duty Manager

Why This School?

  • Every course on Coursera is taught by top instructors from the world’s best universities and educational institutions. Currently, there are more than 35 millions learners at Coursera
  • Courses include recorded video lectures, auto-graded and peer-reviewed assignments, and community discussion forums. When you complete a course, you’ll receive a shareable electronic Course Certificate..

Tuition Fee (Estimated): $29-$99

What You’ll Learn

  • Products vs. Markets
  • Tradition vs. Innovation
  • Local vs. Global
  • Small vs. Big
  • Great Insights from the Field

What You Get After Finish This Course

  • Know products generate value for the customer and how customers value products and their quality.
  • Know The role of tradition and innovation along the customer experience in the food and beverage industry
  • Know value in being local in a global market and there is value in being global in a local market
  • Leverage on size to build a competitive advantage in food and beverage markets.
  • Discover some practical insights of the food and beverage world.

Career Path

  • Start a new career
  • Get a tangible career benefit
  • Get a pay increase or promotion

For more information about this course, please click HERE

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Food & Beverage Management

11. Restaurant Profitability Analysis & Management (From Udemy)

This Short Video course focuses on learning fundamentals on how to maximize the profitability of F&B business. We will be learning how to segment & analyze revenue, get the key metrics & compare with competitors and also understand major costs and how to manage them to maximize the profitability

Who Is This Course For?

  • Restaurant Owners
  • Restaurant Managers / Asst Managers
  • Hotel Restaurant Managers
  • Hotel Management Students

Why This School?

  • Udemy is known as the leading global marketplace for learning and instruction, connecting 30 million+ students and 42,000 instructors everywhere to the world’s best instruction anywhere.
  • Udemy helps organizations of all kinds prepare for the ever-evolving future of work with a collection of top-rated business and technical courses gives companies, governments, and nonprofits the power to develop in-house expertise and satisfy employees’ hunger for learning and development.

Tuition Fee (Estimated): $49.99

What You’ll Learn

  • Learn to Analyse Restaurant Revenue
  • Segment the Revenue
  • Understand Key Metrics for Revenue Management
  • Menu Engineering Report
  • Understand Cost Structure to maximize profitability
  • Cover Analysis Report
  • F&B Cost Analysis and Management.

What You Get After Finish This Course

  • Able to understand your major revenue & cost contributors
  • Get some ideas of increased the profitability of your business

Career Path

  • Increase your knowledge and skills, impress your bosses and earn a promotion or raise
  • Become a more efficient manager

For more information about this course, please click HERE

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Restaurant Profitability Analysis & Management

12. Restaurant Management Course (From Oxbridge Academy)

This restaurant management course will equip you with the basic knowledge and skills that you need to pursue a career in restaurant management. By studying this course from home via distance learning, you will be able to work and gain experience while you study.

Who Is This Course For?

  • Restaurant Owners
  • Restaurant Managers / Asst Managers
  • Hotel Restaurant Managers

Why This School?

  • As an established private distance learning college with 20 years of excellence in education, Oxbridge Academy gives you the opportunity to study a wide range of courses from home, whether you are living in South Africa, or abroad.
  • Their distance learning model makes it possible for you to gain job-relevant skills by studying your course on a part-time basis from home.

Tuition Fee (Estimated): $472

What You’ll Learn

  • The duties of a restaurant manager
  • The customer reception cycle
  • Restaurant control structures
  • Staff training and supervision
  • Hygiene and food safety
  • The principles of sound restaurant management
  • The principles of sound customer service management

What You Get After Finish This Course

  • Develop the skills you need to work in the field of restaurant management.

Career Path

  • You already work in a restaurant, and you want to develop the skills you need to move into a managerial role.
  • You currently work in a different part of the hospitality industry, and you’re considering a career move into restaurant management.

For more information about this course, please click HERE

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Restaurant Management Course

13. Hotel and Restaurant Management Program (From PCDI Canada)

The online Hotel and Restaurant Management program at PCDI Canada will prepare you to oversee all operations, ensure guest satisfaction and manage budgets. You’ll enjoy a fast-paced, illustrious career in the hospitality industry. Graduate ready to earn your National Food Safety Training Program certification.

Who Is This Course For?

  • Restaurant Owners
  • Restaurant Managers / Asst Managers
  • Hotel Restaurant Managers
  • Hotel Management Students

Why This School?

  • PCDI Canada online training offers the non-traditional student a way to pursue higher education without setting foot in a physical classroom. You’ll earn your diploma, and in many cases, a professional certification or membership at no extra cost.
  • Since 1987, PCDI Canada and its affiliates have worked to provide relevant career training and educational enhancement through accredited online programs. Our flexible and affordable online study courses will help you get trained, get connected and get ahead.

Tuition Fee (Estimated): $699

What You’ll Learn

  • Orientation: Ashworth College Career Program
  • The Hotel Industry and Reservation Process
  • Managing Guest Services and Revenue Cycles
  • Restaurant Management Fundamentals
  • Planning, Designing, and Managing the Restaurant

What You Get After Finish This Course

  • Outline the career opportunities available to managers within the hotel and restaurant segments
  • Important management principles
  • Describe how technology is used to maximize both profitability and service levels.
  • Describe the organization of a typical restaurant, identify the roles and responsibilities of the different areas and staff members
  • Identify and define important concepts related to the management and operation of restaurants, including food safety and sanitation practices and event management, and describe how to evaluate the quality and profitability of such operations.
  • Explain how to recruit, hire, and train service staff
  • Identify and describe management tools and reports used by managers in the hospitality industry

Career Path

  • Increase your knowledge and skills, impress your bosses and earn a promotion or raise
  • Become a more efficient manager

For more information about this course, please click HERE

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Hotel and Restaurant Management Program

14. Diploma in Restaurant and Food Management (From Janets)

The Diploma in Restaurant and Food Management is organised into 4 modules and includes everything you need to become successful in this profession.To make this course more accessible for you, we have designed it for both part-time and full-time students. Upon successful completion of the course, you will be able to obtain your course completion e-certificate free

Who Is This Course For?

  • Restaurant Owners
  • Restaurant Managers / Asst Managers
  • Hotel Restaurant Managers

Why This School?

  • Learning comes from online materials, video lectures and assessment, meaning you can study around your schedule anywhere with an internet connection.
  • Assessment comes in the form of multiple-choice online examinations. Following completion you receive results instantly, giving immediate feedback on your performance.
  • All trainers are experts in their field, with professional experience in a range of business, project management and administrative roles.

Tuition Fee (Estimated): £19

What You’ll Learn

  • Starting a Restaurant
  • Managing a Restaurant
  • Food Business
  • Starting Food Catering

What You Get After Finish This Course

  • Able to understand restaurant organizations
  • Managing Your Food and Supplies
  • Marketing And Quality Control
  • Identify your Target Market

Career Path

  • Increase your knowledge and skills, impress your bosses and earn a promotion or raise
  • Become a more efficient manager

For more information about this course, please click HERE

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Diploma in Restaurant and Food Management

15. Restaurant Service & Management Diploma (From Be-a Education)

The restaurant management diploma is a comprehensive online course to provide you with everything you need to know to become a successful restaurant manager. The course provides you with insight, information, skills and advice to help you fulfil your role as a restaurant manager and exceed your clients’ expectations on a daily basis.

Who Is This Course For?

  • Restaurant Owners
  • Restaurant Managers / Asst Managers
  • Hotel Restaurant Managers
  • Hotel Management Students

Why This School?

  • In 2016 Be-a Education were honoured with one of the UK’s highest profile awards, the Best Business Award. This high-profile accolade is bestowed upon dynamic, innovative businesses who pride themselves on providing quality in everything they do.
  • Be-a Education has introduced affordable, high quality online courses that, in only three years, have helped more than 30,000 people all over the world gain new professional qualifications.

Tuition Fee (Estimated): $ £299

What You’ll Learn

  • An introduction to the front of house of a restaurant.
  • The role of a restaurant manager
  • Learn about the different types of restaurant
  • Know the importance of excellent customer service
  • Learn how to deal with customer complaints
  • Know your drinks.
  • The importance of knowing every aspect of the menu
  • Know the different restaurant licensing laws.
  • Learn various restaurant system checklists.
  • Know the health and safety laws associated with a restaurant from front of house to the kitchen, food safety and more.
  • Be up to date with restaurant terminology that you may encounter from time to time.

What You Get After Finish This Course

  • The course provides you with insight, information, skills and advice to help you fulfill your role as a restaurant manager and exceed your clients’ expectations on a daily basis.

Career Path

  • Improve your career prospects.
  • Fast track your career if you are already working within the restaurant industry.
  • Appeal to potential employers with an industry recognized certification.

For more information about this course, please click HERE

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Restaurant Service & Management Diploma

16. Restaurant Management Certificate (From UK Public College)

The program provides industry professionals with sound knowledge, strong decision-making and team skills, and a rich global perspective. It positions those executives for new levels of innovative management and the creative thinking that an advancing international hotel, resort or restaurant business demands.

Who Is This Course For?

  • Restaurant Management course is specifically designed for individuals working in middle management positions in the hospitality or allied industries, to be future senior or corporate managers of international hotels, resorts, hospitality and restaurant businesses.

Why This School?

  • UK Public College is internationally recognized as a leading center of online distance learning,
  • UK Public College provides a stimulating and supportive study environment. our distance learning courses will enhance your strategic thinking, enabling you to fulfill your career potential.
  • you will learn the latest managerial theory in a practitioner-focused way, allowing you to put your learning into practice in real-life situations.

Tuition Fee (Estimated): £47

What You’ll Learn

  • Restaurant Management
  • Kitchen Operations Management
  • Food and Beverage Service
  • Communication
  • Wine Fundamentals
  • Food and Beverage Management
  • Human Resource Management
  • Management Concepts
  • Quality Service Management.

What You Get After Finish This Course

  • The course provides you with insight, information, skills and advice to help you fulfil your role as a restaurant manager and exceed your clients’ expectations on a daily basis.

Career Path

  • Restaurant Manager
  • Resort Manager

For more information about this course, please click HERE

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Restaurant Management Certificate

17. Course in Bartender and Barista Training (From International Open Academy)

With this course, you’ll learn how to get any bar job and you’ll get a certification at the end. You will know how to serve barista coffees that tempt people through the door and captivate your audience with your slick and confident cocktail making in order to put a smile on your customers’ faces. With your bartender knowledge, you’ll be far too good for those dead-end jobs in dingy bars where nobody knows your name.

Who Is This Course For?

  • Existing bartenders
  • Hospitality managers who want to broaden their knowledge
  • People plan to own a bar or nightclub
  • People look for work at bars, festivals, events

Why This School?

  • IOA have been teaching 390,000 + 11,000 new students every month, from over 139 countries
  • All courses are accredited by the International Council for Online Educational Standards
  • Courses ranging from 30 to 160 hours there is something to suit everyone.
  • 24/7 assistance from support team by email, phone and Help Centre.

Tuition Fee (Estimated): € 119

What You’ll Learn

  • Perfect temperature for brewing
  • Grind settings used and when
  • How do different whiskeys differ
  • What shaking techniques suit which cocktails
  • Master free pouring and get quantities right
  • Why is tequila different from other alcohols
  • Know about serving alcohol responsibly
  • Set up bar properly
  • Understand your role as a bartender
  • Be able to communicate with customers with your barista, cocktail and liquor knowhow
  • Have an accredited certificate course to put on your resume
  • Know how to make different beverages

Career Path

  • First bar job or promotion in the beverage industry
  • Barista skills to work in any restaurant or hotel

For more information about this course, please click HERE

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Course in Bartender and Barista Training

However, to enhance business operations and outcomes many managers still have to take advantage of technology in restaurant management. POS systems like bePOS offer features designed to automatically keep track inventory, make reports and analyze restaurant trends with the most accurate results.

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