The average salary for a call center agent in the United States is $16.72 per hour, according to Glassdoor.
The median pay for call center agents is $12.30 per hour.
The lowest-paid states for call center agents are Alabama, Arkansas, Idaho and Nevada, where the average salary is between $10 and $11 per hour.
The highest-paid states for call center agents are Alaska and Hawaii, where the average salary is between $14 and $15 per hour.
Call center Salary in Usa
On the other hand, working in a call center is not just about earning money but also it is about getting a career opportunity and creating your future.
A call center agent typically works at an offshore location and provides different services for clients. A wide array of potential job opportunities is available for call center agent and the pay rate is quite good, ranging from $ 11 to $ 14 per hour. If you can manage to get a job in such an environment then there would be no one better than you in the field of personal relationship and that would definitely help in your growth as a manager or sales executive. So, if you ever wish to start with something new and exciting, get a chance to handle customer queries over the phone and go abroad for work then this should be your choice!
The USA is a country of more than 300 million people. So, there’s bound to be opportunities for call center jobs in this huge land. Names like New York, San Francisco, and Los Angeles naturally come to mind when considering US states with the most employment opportunities, but there are other places which can’t be overlooked by those looking to work in customer service.
If you’re considering working as an associate in a call center, you have no doubt done a bit of research on the topic. You’ve read about the requirements and you know what tasks you’ll be required to perform. Now it’s time to look at salary information. There are plenty of other factors to consider that can affect your specific earnings, but we hope the following info will help you get a sense of how much starting salaries might be.
Although these workers are employed in the customer service industry, they should not be treated as such. A call center employee is rarely a client or customer. The real goal is to find solutions and make adjustments that ensure the customer receives the best services available.
Surprisingly, call center employees average an income of $1,350 per month in the United States. This is much higher than the average income for all workers of $2,000 per month. These same workers only earn about $1,150 per month in Canada, however. Their income is comparable to that of the average hourly wage for a workaday employee in Australia or Hong Kong as well.
Call Centers and Customer Service have become a big part of the business world, and it’s a more important role than ever. These days, customer service occurs both at physical businesses in-person and on the internet for any kind of transaction that can be completed online. That increases the need for customer service representatives even further. There are a lot of different factors that go into how much you can make as customer service representative, including your education level, general experience and certifications. All of those things come together to determine what positions you’re eligible for, which in turn gives you an idea of how much money you’ll be making as well.
To become a better agent and make more money, you just need to focus on the right training courses and invest in yourself. After all, no one is going to do it for you!
Telemarketers (including call center representatives) earned a median salary of $30,690 in 2010, according to the Bureau of Labor Statistics. That’s more than twice the median annual salary of $15,420 for all occupations.
